Terms & Conditions
Item/Order Policy
All prices, quantities, pictures and descriptions on this site and all other R/C Aircraft Components publications are subject to change. R/C Aircraft Components maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, R/C Aircraft Components reserves the right to cancel or refuse orders at its sole discretion.
R/C Aircraft Components will only accept orders to be shipped to customers living in the United States & Canada. We will ship orders to other countries, US Territories, and Internationally, however these orders will be handled on a case by case basis. For inquiries or concerns, email: support@rcaircraftcomponents.com or call us at 419-260-5268
Payments
R/C Aircraft Components welcomes Visa, MasterCard, Discover, Pay Pal (may be used ONLY if you place your order by phone. call 419-260-5268 for details), Cashier's Checks, Money Orders and Personal Checks. Payments made by Personal Check will delay orders 14-21 days to allow check to clear our bank. Temporary checks are not accepted. All returned checks will be charged a fee of $50.00.
Shipping
Shipping is a flat fee of $8.00 for each Continental United States order. Orders over $500.00 USD are shipped free with in the continental United States. For Canada shipped orders a flat fee of $16.00 is charged regardless of region. NOTE: This notice applys to all orders shipped: All orders are shipped with Delivery Confirmation, upon the delivery of the package to the shipping address has been confirmed, the buyer assumes all responsibility for the package and its contents, no exceptions. If you require a signature for your order, you must call or email R/C Aircraft Components prior to placing your order.
Confidentiality
At R/C Aircraft Components, your trust is of utmost importance to us. We constantly strive to protect your confidential information, which includes all ordering information. R/C Aircraft Components does not disclose any customer information to any companies or individuals not relating to our customer service or order processing.
Limits Of Responsibility
R/C Aircraft Components shall accept no responsibility for crash damage. We accept no responsibility for crash damage occurring during the use of a radio-controlled model. We accept no responsibility for improper installation or improper use of ANY product we sell.
Item Returns
To return items, customer must contact R/C Aircraft Components for return authorization, any items returned without authorization will not be considered returned. Any item returned, must be unused, unassembled and unopened in original packaging. Customer is responsible for shipping fees to return the item via UPS GROUND INSURED. Original shipping fees will not be refunded. A 15% restocking fee applies to all returns. No returns or exchanges for Radio Systems ie: Aurora 9. No returns for special orders. Credit card purchases will be refunded to the credit card issued. Purchases by check or money order will be refunded by check. We can make no exceptions to this policy.
Defective Merchandise
Defective merchandise claims are referred directly to the manufacturer of that product. Please note that we are not responsible for defective merchandise and cannot provide refunds for any used and/or defective merchandise. Most manufacturers will repair or exchange defective products as agreed to under warranty. If the manufacturer does not handle your claim to your satisfaction, please contact us and we will be happy to help you out.